> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wayline.uk/llms.txt
> Use this file to discover all available pages before exploring further.
# Requirements and Limits for Operators
> What Wayline requires before you can submit a request, how your own agreement template is handled, and the rate limits that apply to submissions and RAMS uploads.
Wayline is free for operators and most of it has no gate on it at all. Three things do, and this page is all three in one place, because two of them stop a submission and the third is not visible until you hit it.
## Insurance, which is the one hard gate
**You cannot submit a request without current insurance on file.** This is checked when you submit, on the server, and a request that fails it is refused rather than queued.
Two policies are required:
| Policy | Requirement |
| ------------------------ | ---------------------------------- |
| **Public liability** | A certificate on file, not expired |
| **Employers' liability** | A certificate on file, not expired |
Both must be present, and both must have an expiry date in the future. A missing certificate and an expired one are refused in the same way, and the refusal names which of the two is the problem.
Upload certificates at **Settings → Insurance** before you submit. They are held against your organisation rather than against a request, so you do this once and it covers every building you approach.
**Cover amounts are a separate question from the gate.** The gate is presence and validity: does a current certificate exist for each of the two policies. The minimum cover a building requires is a term the landlord sets in their building preferences and reviews your request against, and it is also cross-referenced against what your RAMS claims. So a certificate that satisfies the gate can still fall short of what a particular building asks for.
You are also warned before a policy lapses rather than after, so a certificate running out does not quietly block your next submission.
## Your own agreement template
By default you can upload your own wayleave template rather than accepting the Wayline standard one, and Wayline reviews it automatically when you do.
The review compares your template against the landlord's building preferences and returns:
* **A term-by-term comparison.** Each term is marked as matching, more favourable, less favourable or missing, with a risk level against it.
* **A document check.** Whether the document is a wayleave at all, or a combined document such as a wayleave bundled with an installation proposal.
* **A Code check.** Whether the agreement invokes the Electronic Communications Code, and whether that matches your own recorded Code status. A template drafted as a Code agreement by an operator with no Code rights is flagged.
* **Missing provisions and unusual clauses**, listed separately from the term comparison.
* **An overall assessment** and recommendations.
Both sides see the result, so the negotiation starts from the same reading of your document rather than from two different ones.
**A landlord can turn this off per building.** Where they have, you cannot submit your own template and the Wayline standard agreement is the only instrument. In that case, changed terms come through [terms negotiation](/lifecycle/terms-negotiation) rather than through a document of yours.
A template you upload is also reviewed by the Wayline team before it is accepted for use.
## Rate limits
Two limits apply per organisation, not per user, so inviting colleagues does not raise them.
| Action | Limit |
| ------------------------------------- | ------------------- |
| Submitting a request | **10 per 24 hours** |
| Uploading a RAMS outside a submission | **20 per 24 hours** |
The RAMS ceiling is higher than the submission ceiling on purpose. Submissions are one per business action; RAMS revisions legitimately recur several times inside a single request whenever a landlord asks for changes, and a limit of ten would refuse an operator genuinely fixing documents across several requests in one day.
**The window rolls, so "try again tomorrow" is not how it works.** It is a rolling 24 hours measured from your oldest action still inside the window. An organisation that reaches the ceiling at 23:00 is still at it one minute after midnight. Where you hit the RAMS ceiling, Wayline tells you the actual time you can upload again rather than leaving you to guess.
In practice neither limit is reachable by ordinary use. They exist because every RAMS upload buys an automated review, and an unbounded revision count on a single request would be unbounded cost.
## What has no gate
For completeness, because the three above are the exceptions rather than the rule. Searching the building register, registering an unclaimed building, expressing interest in one, asking Wayline to approach a landlord on your behalf, negotiating terms, signing, acknowledging a reinstatement scope, submitting completions and uploading as-built evidence all have no gate, no cap and no charge.
You pay the landlord's processing fee when an agreement completes, and nothing else. The landlord sets that fee and you see it before you submit.
Searching for buildings, submitting a request and signing.