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When an agreement ends, the equipment is still in the building. Reinstatement is the process of getting it out and the building back to the state the agreement required, with a record at the end that says it was done. Traditionally this is where wayleaves fail quietly. The agreement lapses, nobody issues anything, the cabinet stays in the riser, and five years later nobody can say who was responsible.

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The sequence

1

The landlord issues a scope

A reinstatement scope sets out what the operator has to do. Wayline generates it as a document from the agreement and the building’s record.
2

The operator acknowledges it

Acknowledgement is the operator accepting the scope as issued. It is also the point the conclusion fee attaches, so the operator commits to a scope and a figure at the same moment.
3

The works are carried out and submitted

The operator submits the completion, with their evidence.
4

The landlord verifies or disputes

Verified, and the process closes. Disputed, and it goes back with the reason.
5

A completion certificate is issued

Generated on a verified completion. This is the artefact that answers the question years later.

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The conclusion fee

A conclusion fee can be set by the landlord, in the same way as the processing fee. It covers administering an ending rather than granting anything, which is why the suggested figure is lower than a connection or a renewal. Two points about when it applies:
  • It attaches at acknowledgement, and it is charged at the figure the operator was shown when they acknowledged the scope. A figure that moves afterwards does not change what the operator committed to.
  • A conclusion that requires no reinstatement raises no conclusion fee. The fee follows the works, not the ending.
See processing fees for how all three moments relate.

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Superseding a scope

An issued scope can be superseded. Where the scope was wrong, or the building’s requirements have changed since it went out, the landlord issues a replacement rather than editing the original. The superseded scope stays on the record, and so does the fact that it was replaced.

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Closing without reinstatement

Not every ending needs the equipment removed. A landlord may want the apparatus left in place, or the building may be taking it over. An agreement can be closed without reinstatement, and that is recorded as a decision rather than left as an absence. This matters for the record. “Closed without reinstatement” and “reinstatement never happened” look identical in a filing cabinet and are entirely different things.

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As-built evidence

Separately from reinstatement, and usually much earlier, the operator can upload as-built photographic evidence of what was installed: where the cable runs, where the cabinet sits, how penetrations were sealed. The landlord accepts it, requests changes to it, disputes it, or supersedes it with a later set. This is optional, and it runs on its own track rather than gating anything. Its value is at the other end: a reinstatement scope written against photographs of the actual installation is a far better document than one written from the original request.
As-built evidence and a RAMS answer different questions. A RAMS describes how the work will be done, before it happens. As-builts record what was actually installed, after. See RAMS explained.

What happens after signature

Expiry warnings, the conclusion decision and renewal.