Requirements and Limits for Operators

Wayline is free for operators and most of it has no gate on it at all. Three things do, and this page is all three in one place, because two of them stop a submission and the third is not visible until you hit it.

​

Insurance, which is the one hard gate

You cannot submit a request without current insurance on file. This is checked when you submit, on the server, and a request that fails it is refused rather than queued. Two policies are required: Both must be present, and both must have an expiry date in the future. A missing certificate and an expired one are refused in the same way, and the refusal names which of the two is the problem. Upload certificates at Settings → Insurance before you submit. They are held against your organisation rather than against a request, so you do this once and it covers every building you approach. You are also warned before a policy lapses rather than after, so a certificate running out does not quietly block your next submission.

​

Your own agreement template

By default you can upload your own wayleave template rather than accepting the Wayline standard one, and Wayline reviews it automatically when you do. The review compares your template against the landlord’s building preferences and returns:

• A term-by-term comparison. Each term is marked as matching, more favourable, less favourable or missing, with a risk level against it.
• A document check. Whether the document is a wayleave at all, or a combined document such as a wayleave bundled with an installation proposal.
• A Code check. Whether the agreement invokes the Electronic Communications Code, and whether that matches your own recorded Code status. A template drafted as a Code agreement by an operator with no Code rights is flagged.
• Missing provisions and unusual clauses, listed separately from the term comparison.
• An overall assessment and recommendations.

Both sides see the result, so the negotiation starts from the same reading of your document rather than from two different ones. A template you upload is also reviewed by the Wayline team before it is accepted for use.

​

Rate limits

Two limits apply per organisation, not per user, so inviting colleagues does not raise them. The RAMS ceiling is higher than the submission ceiling on purpose. Submissions are one per business action; RAMS revisions legitimately recur several times inside a single request whenever a landlord asks for changes, and a limit of ten would refuse an operator genuinely fixing documents across several requests in one day. In practice neither limit is reachable by ordinary use. They exist because every RAMS upload buys an automated review, and an unbounded revision count on a single request would be unbounded cost.

​

What has no gate

For completeness, because the three above are the exceptions rather than the rule. Searching the building register, registering an unclaimed building, expressing interest in one, asking Wayline to approach a landlord on your behalf, negotiating terms, signing, acknowledging a reinstatement scope, submitting completions and uploading as-built evidence all have no gate, no cap and no charge. You pay the landlord’s processing fee when an agreement completes, and nothing else. The landlord sets that fee and you see it before you submit.